At WayToModern, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your Bluetooth sunglasses, we offer the following refund policy:
30-Day Satisfaction Guarantee
You have 30 days from the date of delivery to initiate a return for a full refund or exchange. To be eligible for a return, the sunglasses must be in their original condition, unworn, and in the original packaging.
How to Initiate a Return
- Contact our customer service team at [customer service email/phone number] to request a return authorization.
- Once approved, securely package the sunglasses along with any accessories, and include a copy of your order confirmation.
- Ship the package to the address provided by our team. Please note that you will be responsible for the shipping costs associated with the return.
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase.
Exchanges
If you would like to exchange your sunglasses for a different model or color, please follow the same return process and indicate your desired exchange in your request.
Damaged or Defective Items
If your sunglasses arrive damaged or defective, please contact us immediately. We will provide a replacement at no additional cost or issue a full refund if preferred.
Thank you for choosing WayToModern! We appreciate your business and are here to help with any questions or concerns you may have.